8dayvn Privacy Policy – How We Protect Malaysian Players' Personal Data

8dayvn ("we", "Platform", "Company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes the personal data management practices of the 8dayvn operating under the 8dayvn.world domain, encompassing all services we provide — including Live Casino, football betting, e-sports betting, and all related features.

This document is written in Bahasa Melayu to facilitate understanding among Malaysian players and to comply with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). This Privacy Policy applies to all users of the 8dayvn regardless of how you access it — whether via a web browser on a laptop, an Android or iOS smartphone, or any other device.

We believe transparency is the foundation of trust. That is why this document is written in clear, straightforward language — not buried in confusing legal jargon. Our goal is to ensure you fully understand how your data is managed before you decide to register with 8dayvn.

8dayvn collects various types of personal data depending on how you interact with our platform. The main categories of data we collect are as follows:

8dayvn does not collect more data than is necessary to operate our services properly and comply with applicable legal requirements. This principle of data minimisation is central to how we operate.

8dayvn uses the personal data collected for the following purposes:

• Account management: Creating, verifying, and maintaining your account on the 8dayvn, including the login process, identity verification (KYC), and account settings management;
• Transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, and managing withdrawal of winnings to your payment account in MYR;
• Service delivery: Enables you to access and play all games and services on 8dayvn — from live baccarat and Blackjack to Sports Betting on the Malaysian Super League and EPL;
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, unauthorised access, multiple account registrations and any misuse of the platform;
• Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support through available self-exclusion tools;
• Customer support: Responding to enquiries, resolving complaints, and providing technical support to members in Bahasa Melayu;
• Platform improvements: Analysing usage data in aggregate (not at an individual level) to improve the platform's interface, performance and overall user experience 8dayvn;
• Legal compliance: Fulfil legal obligations under Malaysia's PDPA and any other applicable reporting requirements;
• Service communications: Sends important account-related notifications, transaction confirmations, security updates, and promotional information (where you have opted in to receive them).

8dayvn will not use your data for any purpose not stated above without first obtaining your consent.

8dayvn does not sell or trade members' personal data to any third party for commercial purposes. However, there are certain situations where we may need to share your data with the following parties, solely to enable our services to function properly:

• Payment processors: We share the necessary transaction information with payment service providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX processors to handle your deposits and withdrawals. Such sharing is limited to the minimum information required to complete the transaction;
• Technology provider: Platform 8dayvn uses third-party technology service providers for certain functions such as server hosting, protection against cyberattacks, performance analytics and email delivery services. All such providers are bound by confidentiality agreements that prohibit them from using your data for any other purpose;
• Game providers: Some games on 8dayvn provided by licensed game developers. Session information required for the games to function may be processed by their systems, subject to strict data protection agreements;
• Legal authority: 8dayvn may be required to disclose information to the relevant authorities — such as the police, courts, or relevant enforcement agencies — when required to do so by Malaysian law or a valid court order. In such situations, we will endeavour to notify you if permitted to do so;
• Business transfer: If 8dayvn undergoes any merger, acquisition, or asset sale, user data may be transferred as part of that transaction. In such cases, members will be notified in advance and the applicable privacy policy will not change materially without adequate notice.

8dayvn implementing multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure:

• Encryption in transit: All communications between your device and our servers 8dayvn is encrypted using TLS 1.3 protocol with a 256-bit SSL certificate. This means that even if someone manages to intercept your network traffic, the intercepted data cannot be read;
• Static data encryption: Sensitive data stored in our databases — including passwords (stored as one-way hashes) and financial information — is encrypted using industry-standard encryption protocols;
• Internal access controls: Access to user data within the infrastructure 8dayvn is governed by a "need-to-know" principle — only staff with legitimate job responsibilities are permitted to access members' personal data. All access is logged and audited;
• Two-factor authentication (2FA): Internal systems 8dayvn containing user data are protected with multi-factor authentication. We also offer 2FA as an optional added layer of security for member accounts;
• Regular security testing: Infrastructure 8dayvn undergo regular penetration testing and vulnerability assessments conducted by independent cybersecurity experts to identify and address any weaknesses before they can be exploited;
• Incident response plan: 8dayvn maintain documented security incident response procedures. In the event of any material data breach, we are committed to notifying affected members within a reasonable timeframe and taking immediate remediation steps.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. You also play an important role in keeping your account secure — use a strong password, never share your login credentials with anyone, and enable 2FA in your account settings.

Platform 8dayvn uses cookies and similar tracking technologies to enhance the user experience and ensure certain features work correctly. The following are the types of cookies we use:

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 8dayvn and may prevent you from logging in or using certain features. For information on how to manage cookies in your browser, refer to the documentation for your browser of choice (Chrome, Firefox, Safari, or others).

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the internal policies of 8dayvn, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our support team 8dayvn via email at support@8dayvn.world or through the platform's 24/7 live chat. Please include your account number and a brief description of your request. We will acknowledge receipt within 3 business days and resolve it within a reasonable timeframe.

8dayvn retains your personal data for as long as it is needed for the purposes set out in this Privacy Policy. Our retention policy is as follows:

• Active account data: For as long as your account remains active with 8dayvn, we retain all your personal data necessary for the operation of that account;
• Financial transaction data: Records of MYR deposit and withdrawal transactions are retained for a minimum of 7 years following the date of each transaction, in line with applicable financial reporting and anti-money laundering requirements;
• Gameplay data: Game activity and betting records are retained for a minimum of 5 years from the date of activity, for dispute resolution and audit purposes;
• Support communication data: Records of interactions with our support team are retained for 2 years for reference and service quality purposes;
• Technical log data: Technical logs such as IP address records are retained for 90 days, unless a legal enforcement requirement necessitates a longer retention period;
• After account closure: When your account is closed at your request, we will delete or anonymise your personal data within 30 days, except for data that must be retained to fulfil legal obligations as stated above.

Once the retention period has expired and there is no legal requirement preventing deletion, 8dayvn will securely delete or anonymise that data so it can no longer be linked to any specific individual.

Platform 8dayvn does not contain links to external websites. All navigation within the platform leads to internal pages only. This Privacy Policy applies exclusively to the 8dayvn under the 8dayvn.world domain and associated subdomains.

If you access the 8dayvn through a third-party website, app, or service, the privacy practices of that entity are solely their responsibility and are not covered by this Privacy Policy. We encourage you to read the privacy policy of any third-party service you use.

8dayvn reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes occur, we will:

• Updating the "Last Updated" date at the top of this document;
• Displaying a clear notice within the platform upon your next login;
• Sending an email notification to your registered address if the changes materially affect your rights.

Continued use of the platform 8dayvn after any changes to this Privacy Policy take effect will be considered acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account and request data deletion before the changes come into force.

The current version of this Privacy Policy is always accessible on this page. We recommend checking back periodically to stay informed about how we manage your personal data.

If you have any questions, concerns or requests regarding this Privacy Policy or how 8dayvn manage your personal data, please reach us through the following channels: